Payment Policy

Last updated: October 1, 2026

These Billing Terms & Conditions explain how payments, billing, and transactions are handled on visiblecollection.com. By placing an order on our website, you agree to these terms.

Accepted Payment Methods

At Visiblecollection, we provide secure and convenient payment options to ensure a smooth checkout experience. We currently accept:

  • Credit & Debit Cards (Visa, Mastercard)
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

All payments are processed in Pounds Sterling (£).

Payment Processing

  • Payment must be completed at the time of purchase
  • Orders will only be processed and shipped once full payment has been received
  • If a payment is declined or fails, the order will not be confirmed

Pricing & Currency

All prices displayed on visiblecollection.com are shown in Pounds Sterling (£).

  • Prices may change without prior notice
  • Any applicable taxes or shipping charges will be clearly shown at checkout before payment is completed
  • Shipping costs (if applicable) are displayed during checkout

Secure Payment Handling

visiblecollection.com uses SSL encryption and trusted payment gateways to keep all transactions secure.

  • We do not store credit card numbers or sensitive payment information
  • All payment data is handled directly by certified third-party payment providers

Refunds & Chargebacks

Refunds are issued in accordance with our Refund and Return Policy.

Chargebacks initiated without first contacting us may be disputed.

If you experience any billing or payment issues, please contact us at: support@visiblecollections.com

We will do our best to resolve the issue quickly.

Fraud Prevention

visiblecollection.com reserves the right to cancel or place on hold any order suspected of fraud or unauthorised activity.

For certain transactions, especially high-value or flagged orders, additional verification may be required before processing.

Contact Information

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00). We aim to respond to all enquiries within 1–2 business days.